Cookie Policy

What Are Cookies

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites function properly, improve user experience, and provide information to website operators. Cookies allow a website to recognise your device, remember your preferences, and understand how you interact with the site over time.

At Meridian Language Institute, we use cookies on our website at docubay-promo.com to ensure the site works as intended, to analyse how visitors use our pages, and to remember your preferences so that your experience is as seamless and relevant as possible. This Cookie Policy explains the types of cookies we use, why we use them, and how you can control your cookie settings.

Types of Cookies We Use

Essential Cookies

Essential cookies are strictly necessary for the operation of our website. They enable core functionality such as page navigation, access to secure areas, and form submissions. Without these cookies, services you have requested — such as submitting an enquiry form or accessing your enrolment portal — cannot be provided. Essential cookies do not collect personal information for marketing purposes and cannot be disabled without affecting the functionality of the website.

  • Session management cookies that maintain your browsing session as you navigate between pages.
  • Security cookies that help detect and prevent fraudulent activity and protect your account.
  • Load-balancing cookies that distribute traffic across our servers to ensure consistent performance.

Analytics Cookies

Analytics cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. These cookies allow us to measure the number of visitors, identify which pages are most and least popular, and observe how visitors move through the site. The insights gathered from analytics cookies help us improve the structure, content, and performance of our website.

  • Google Analytics cookies that track page views, session duration, bounce rates, and user navigation paths. These cookies use anonymised IP addresses and do not identify individual visitors.
  • Performance monitoring cookies that record page load times and any errors encountered, helping us maintain a reliable browsing experience.

Preference Cookies

Preference cookies, also known as functionality cookies, enable our website to remember choices you have made in the past. This includes your preferred language, the region you are browsing from, and any customisations you have applied to your experience on our site. These cookies enhance your visit by providing a more personalised experience, so you do not need to re-enter your preferences each time you return.

  • Language preference cookies that remember your selected language for content display.
  • Interface customisation cookies that recall display settings and layout choices.
  • Form pre-fill cookies that remember information you have previously entered into enquiry or application forms to save you time on future visits.

Third-Party Cookies

In addition to the cookies we set directly, certain cookies may be placed on your device by third-party services that we integrate into our website. These third-party cookies are governed by the respective privacy policies of the services that set them. We do not control the information collected by third-party cookies.

  • Google Analytics, which provides website usage statistics. You can learn more about how Google uses your data at Google's privacy policy page and opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.
  • Embedded content providers such as YouTube or Google Maps, which may set cookies when you interact with embedded videos or maps on our pages.
  • Social media platforms that may place cookies if you use social sharing buttons on our website.

Managing Cookies

You have the right to decide whether to accept or reject cookies. Most web browsers are set to accept cookies by default, but you can modify your browser settings to block or delete cookies if you prefer. Please note that disabling certain cookies may affect the functionality of our website and limit your ability to use some features.

To manage your cookie preferences, you can adjust the settings in your browser. The following links provide instructions for the most commonly used browsers:

  • Google Chrome — Settings, Privacy and Security, Cookies and Other Site Data.
  • Mozilla Firefox — Settings, Privacy and Security, Cookies and Site Data.
  • Safari — Preferences, Privacy, Manage Website Data.
  • Microsoft Edge — Settings, Cookies and Site Permissions.

If you choose to disable cookies, some parts of our website may not function as intended. Essential cookies cannot be disabled through browser settings alone, as they are required for the basic operation of the site.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business operations. When we make changes, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we use cookies. Your continued use of our website after any updates constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us at:

LM Education Resources Sdn Bhd (trading as Meridian Language Institute)
Email: [email protected]
Address: Kuala Lumpur, Malaysia